

User Portal
Low-threshold access
The User Portal is a web platform for handling processes for Energy Service Companies and energy communities. It provides low-threshold access to energy data exchange with an integrated process environment. This means that certain messages can be sent, received and processed directly in the User Portal. Participation for Energy Service Companies and energy communities on the User Portal is free-of-charge.
Login User PortalPrerequisites
- Successful registration on ebUtilities.at as a
- Community Generation Facility (within the meaning of sec. 16a of the Electricity Act 2010 ElWOG)
- Renewable Energy Community (within the meaning of sec. 16c ElWOG)
- Citizen Energy Community (within the meaning of sec. 16b ElWOG)
- Energy service companies companies (“Authorised Parties” as defined in sec. 19a ElWOG)
- Completing the registration form
You will find the Terms of Use - To successfully complete a registration, the following documents must be uploaded via the registration form:
- Extract from the Commercial Register or Associations Register (only for legal entities)
- Valid passport or valid identification card or valid driving licence of the authorised signatories
- Valid passport or valid identification card or valid driving licence of designated users
- Energy communities (CGF, REC, CEC)
Signed agreement with the applicable distribution system operator
If all prerequisites are met, electronic access to the User Portal will be activated within 10 business days. Due to the currently very high number of new registrations, there are temporarily longer waiting times for the processing of registrations.
Documents
Community Generation Facilities
Renewable Energy Communities
Citizen Energy Communities
Energy Service Providers
Sample energy data report (Excel)
Information event 14.12.2022
Further information
For any questions you may have or for further detailed information, our support team is available on weekdays.
+43 1 9092 829 433
kundenservice@eda-portal.at